Shipping & Handling
Standard processing time is between 3-5 business days, Monday through Friday 10am to 4pm Eastern Standard Time. We do not process on the weekends or holidays. Processing times are NOT included in the delivery time. Please plan accordingly.
Although we try to get your hair to you as fast as humanly possible, please don't order hair less than 48 hours before you need it! It's always best to give yourself at least a week cushion before you need it to avoid any unforeseen circumstances that may delay delivery.
We ship from warehouses located in China. We ship by DHL or Fedex.
USA/Canada 2-4 Working Days
Africa 4-6 Working Days
Europe 3-5 Working Days
Australia 3-5 Working Days
Note: Shipping times may be affected during public holidays as manufacturers and couriers will limit their operations during these times. Though this is unfortunately out of our control, we will try our best to improve on this issue.
For tracking numbers, it may take a few days before they become active on the tracking website. If the information is not available please try again later. Please rest assured that the estimated shipping time is valid regardless of the tracking site updates.